FBA fee reconciliation: Check the FBA fee on each order against what it should have been.

Leviathan Recon reads the fulfillment fee Amazon charged on each order, sets it against your rate card for that product's size, and turns the overcharges it finds into claims with the evidence attached. You file them in Seller Central. We take no percentage.

14 days free · Card-free · Amazon.com (US) · You file, we take no percentage

What Recon flags, per ASIN

  • An FBA fee above your rate card for that product's size
  • Extra fulfillment-fee lines on one order
  • A fee above that ASIN's usual fee
  • A size that went up between two Fee Preview or storage reports
  • A size close to a size-tier edge, worth measuring

Why FBA fees go wrong

Why does Amazon put my product in the wrong size tier?

Your FBA fulfillment fee follows the size tier Amazon assigns, and the tier follows the dimensions and weight Amazon has on file for the product. When Amazon has incorrect dimensions on file, larger than the unit you ship, the fee goes up with them, on each unit, until someone notices.

  • Measured at a tier edge

    A product that sits just inside a size tier only has to measure slightly larger to bill in the next one up.

  • Remeasured upward

    Amazon can remeasure a product and change its record. If the new figures are wrong, the higher fee starts from that day.

  • Dimensional weight

    For larger, lighter products the fee can follow the box's volume rather than its weight, so a packaging change can move it.

  • Extra fee lines

    An order can carry more than one fulfillment-fee line, and the extra one is easy to miss in a settlement report.

How it works

How do I know if Amazon overcharged my FBA fees?

  1. 01

    Upload your reports

    Your settlement report, the FBA Fee Preview report and the Monthly storage fees report, plus your own product measurements. Then confirm the rate card Recon checks against.

  2. 02

    Each order's fee is checked

    Recon sets the FBA fee on each order against your rate card for that product's size, and flags the ones that don't fit, per ASIN.

  3. 03

    Claims come ready

    Each finding becomes a claim: Amazon's own record of the product, the orders it covers, your measurement where size is the dispute, and case text to paste into Seller Central.

  4. 04

    Track it to the end

    You file the case and enter Amazon's case ID. When Amazon answers, you record what it paid: Reimbursed, Partial or Denied.

The claim

What goes into each claim.

  • Amazon's own record of the product, saved as it stood when the claim was made
  • The orders the claim covers
  • Your own measurement, when size is what's disputed
  • A working deadline: 90 days from the order date by default
  • Case text, written to paste into Seller Central

From evidence to what Amazon paid

OpenReady to fileFiledReimbursedorPartialorDenied

Open means evidence is still missing. You can dismiss a claim before filing it. Your measurements live on their own page, each with where the number came from, and only the ones you mark as verified go into a claim.

Past fees and future fees

Does a remeasurement refund past fees?

Not by itself. A remeasurement corrects the dimensions Amazon has on file, so it changes the fee from then on. What you were overcharged before that is a separate request: a reimbursement claim for the orders already charged at the wrong size.

  • Remeasurement

    Fixes the record. Changes the fees you pay from now on.

  • Reimbursement claim

    Covers fees you've already paid. Needs the orders and the evidence. This is the part Recon prepares.

Read the full guide to FBA fee overcharges

Deadlines

How long do I have to claim?

Amazon's own guide to disputing incorrect charges puts FBA fees charged on incorrect weight or dimensions under itemized fee errors, and says requests must be submitted within 90 days of the disputed charge. Each order's fee starts its own 90 days, so an overcharge that has run for months is already expiring at its oldest end. The 18-month limit you may have read about is for non-itemized fee errors, such as removal and prep fees.

Recon gives each claim a working deadline counted from the order date: 90 days by default, adjustable in Settings. A fee can't be charged before its order exists, so by default Recon's date falls on or before Amazon's. Amazon's own records decide what it accepts.

What you need

What you need to start.

FBA fee reconciliation is built for Amazon.com (US). You export the reports from Seller Central and upload them.

Settlement report
The FBA fulfillment fee charged on each order.
FBA Fee Preview report
Amazon's current size and fee for each product.
Monthly storage fees report
Amazon's recorded size for each product, each month, which is how a size change between months shows up.
Your product measurements
Dimensions and weight, measured by you, with where each number came from.
A rate card
One is built in: the US rate card for books, peak and non-peak. Selling something else? Enter your own rate card in Settings → FBA Fee Rules before you rely on the results.

FBA fee questions.

FBA fee reconciliation, sometimes called an FBA fee audit, is checking the FBA fulfillment fee Amazon charged on each order against what your rate card says it should have been for that product's size, and claiming the difference back where the two disagree.

Check what Amazon charged you.

Fourteen days of Recon, free and with no card.

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