It depends on the case type. Most Amazon reimbursement claim windows are around 60 days, and the exact window depends on the case type. Amazon's announcement of 23 October 2024 sets them: lost or damaged in a fulfillment center, no later than 60 days after the item was reported lost or damaged; FBA customer returns, between 60 and 120 days after the customer refund or replacement date; removal shipments lost in transit, 15 to 75 days from the shipment-creation date; other removal claims, within 60 days of the shipment being delivered back to you.
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Amazon FBA Claim Deadline Calculator
Turn Amazon's reimbursement claim windows into dates. Pick the case type, enter the date it happened, and see when you can file and the last day to file, with Amazon's own wording and source.
- Claim windows · effective 23 Oct 2024
- Fee guide · 17 April 2026
- Amazon.com (US)
- Dates worked out in your browser
Use the date Amazon recorded the unit as lost or damaged in your inventory reports.
These are the windows Amazon announced for Amazon.com (US). If you sell on another marketplace, check its Seller Central for its own rules.
Enter the date to see your window.
Amazon's rules
Amazon's claim windows by case type
Most Amazon reimbursement claim windows are around 60 days, and the exact window depends on the case type. Here is each one in Amazon's own words, with its source.
- Lost or damaged in a fulfillment center
- “A fulfillment center operations claim for an item that is lost or damaged in the fulfillment center must be submitted no later than 60 days after the item was reported lost or damaged.” Source
- FBA customer return
- “An FBA customer returns claim can be submitted between 60-120 days after the customer refund or replacement date. Claims must not be submitted before 60 days to ensure the customer has time to return the item to us for processing.” Source
- Removal shipment lost in transit
- “A removal claim for items lost in transit can be submitted 15-75 days from the shipment-creation date. Claims must not be submitted before 15 days to ensure the shipment can be delivered back to you.” Source
- Other removal claim
- “All other removal claims must be filed within 60 days of the shipment being delivered back to you.” Source
- FBA fee error, itemized (incorrect weight or dimensions)
- “Requests must be submitted within 90 days of the disputed charge.” Source
- FBA fee error, non-itemized (removal, destroy, prep and labeling fees)
- “These follow an 18-month statute of limitations.” Source
- Shipment to Amazon (inbound)
- Not covered by Amazon's announcement of 23 October 2024, so no window is shown here. Check the shipment in Seller Central.
The method
How the dates are worked out
- Every date is a calendar date, worked out in your browser. Nothing you enter is sent anywhere.
- “Days after” counts the day after the date you enter as day 1, so 60 days after 1 March 2026 is 30 April 2026.
- The last day to file is the date you enter plus the window's closing number, and it counts as inside the window.
- A window that opens later, like customer returns or removals lost in transit, opens on the day its waiting period ends: Amazon says those claims must not be submitted before it.
- Months are calendar months. If the same day does not exist in the final month, the last day is that month's last day, so 18 months after 31 August 2026 is 29 February 2028. Amazon's guide does not say what its 18 months run from, so the calculator counts them from the date of the charge.
Amazon publishes these windows and can change them. The dates here follow its announcements as of their dates, linked above.
Leviathan Recon
Where Leviathan Recon fits
Leviathan Recon rebuilds your unit ledger per FNSKU from reports you export yourself, flags the FNSKUs where Amazon's balance and yours disagree, and puts a claim deadline on each flagged row with a countdown, so you can see what to raise first. Those deadlines are working dates Recon sets, not Amazon's windows: check each one against Amazon's windows above. You raise each claim yourself in Seller Central.
Common questions
Claim deadline FAQs
Because the window opens later. Amazon's window for returns runs between 60 and 120 days after the customer refund or replacement date, and its announcement says a returns claim must not be submitted before 60 days, to give the customer time to send the item back. The calculator shows the first day you can file as well as the last.
For fees charged on incorrect weight or dimensions, Amazon's guide to disputing incorrect charges, posted on Seller Forums on 17 April 2026 says requests must be submitted within 90 days of the disputed charge. Non-itemized fee errors, such as removal and destroy order fees, and prep and labeling fees, follow an 18-month statute of limitations. The guide does not say what the 18 months run from, so the calculator counts them from the date of the charge.
Amazon's announcement of 23 October 2024 lists four case types, and shipments to Amazon are not among them. We haven't found a window for inbound shipments that Amazon states on a page we can cite, so this calculator doesn't compute one. Check the shipment in Seller Central for the current rule.
In calendar days, counting the day after the date you enter as day 1, so 60 days after 1 March 2026 is 30 April 2026. The last day it shows counts as inside the window, and a window that opens later opens on the day its waiting period ends. Months are calendar months: if the same day does not exist in the final month, it uses that month's last day, so 18 months after 31 August 2026 is 29 February 2028.
Not necessarily. The dates are calendar estimates from Amazon's published windows. Amazon decides whether each claim is in time and whether it pays, so file as early as you can, with your evidence ready.
This calculator uses Amazon's announcements on its US Seller Forums, so treat its windows as the ones for Amazon.com (US). If you sell on another marketplace, check that marketplace's Seller Central for its own rules.
No. Leviathan Recon shows you what to file and the units behind it; you raise and track the case in Seller Central yourself. We do not act in your account, we do not submit claims on your behalf, and we do not take a percentage of anything you recover.